GDPR Privacy Notice

Our contact details

Katie Garrett
The Foot Care Room
Number 34
Short Close
Falcon Court
Preston Farm Business Park
Stockton-on-Tees
TS18 3TX

TEL 01642 917169
EMAIL mail@thefootcareroom.com

What type of information we have

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Health data

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Legitimate interest to process personal and health information

We also receive personal information indirectly, from the following sources in the following scenarios:

  • If a relevant guardian has provided the information when booking, or during an appointment

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • We have a legitimate interest.

What we do with the information we have

We use the information that you have given us in order to provide podiatry and chiropody care.

We may share this information with relevant healthcare providers (e.g. when writing to your GP).

How we store your information

Your information is securely stored with Cliniko, which is a secure cloud-based medical software system that exists outside of the EU.

We keep personal identifying data and health data for a minimum of 7 years. We will then dispose your information by archiving the data on the software.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
  • Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at:

The Foot Care Room
Number 34 Falcon Court
Preston Farm Business Park
TS18 3TX

TEL 01642 917169
EMAIL mail@thefootcareroom.com if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO's address:

Information Commissioner's Office Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

HELPLINE 0303 123 1113

Number 34
Short Close
Falcon Court
Preston Farm Business Park
Stockton-on-Tees
TS18 3TX

©2020 The Foot Care Room.
The Foot Care Room is a registered trademark.
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